White Crane Billing Solutions
How Do I Sign Up?
White Crane has been a Blue Cross & Medicare approved Billing Service Bureau serving therapists since 1991 and has been recognized by Blue Cross for Outstanding Support.
If you still have some questions contact me
If you feel ready to get started right now, all the materials you need can be found right here. All of the needed registration forms are included in ONE form! All the forms will autocomplete when you fill out just the first page ON YOUR COMPUTER.
All of our forms will be downloaded to your computer. You will need to have a PDF reader (Adobe Acrobat Reader, Foxit PDF Reader, etc) which can be obtained for free. When you click on a file's link, it will either download immediately or you will see a dialog giving you the option to save the file or open it in your PDF reader. You will complete the file in your PDF reader. Then you save and print the completed file. If you have any difficulty with this process, please let me know. Thank you.
BC refers to Blue Cross and Blue Shield of Michigan
EDI refers to Electronic Data Interchange, the BC claims system
WPS refers to Wisconsin Physicians Svcs, the regional Medicare administrator.
Before you begin, you need to enroll with BC Provider Enrollment and, if desired, WPS Medicare. (If you do not see Medicare clients and do not intend to do so in the future, disregard references to WPS Medicare.) If you are enrolled with BC but do not have EFT in place, please refer to White Crane Flyer #26 and follow the instructions there.
Begin by downloading the Registration Forms Instructions, a PDF file you can print or read on your computer:
Then download the Registrations Forms file (one large file)
Follow the instructions to complete the forms in the forms file... that's all!
To add clients to our database, simply complete a Subscriber and Client Information Form (and a Supplemental Insurance Form, if appropriate) for each client. You can include the form(s) with your next Services Performed Reporting Form or send them separately. You only need to complete these forms once per client.
Whenever you want to submit claims (you can start right away), complete a copy of the Services Performed Reporting Form. The form really is as simple as it looks. Put the client's name on the left, and session dates to the right. Make a note of any changes to procedure, fee, number of sessions on a single date, billing the secondary insurer, authorization number, etc, at the bottom of the form (refer to the Sample Services Performed Reporting Form). Make sure we have a Subscriber and Client Information form for each client you have listed on your Services Performed Reporting Form.
Remember to put your name and the date you are completing the form at the top. Remember to make a copy of the form for your own records. Mail the form to White Crane Billing Solutions using a mailing label, or fax everything to 517-321-3777. Due to HIPAA regulations, these materials can only be emailed if you have a means to encrypt the forms you are emailing. If you are not allowing us to charge your payment to your credit card, please include a check to pay for all service dates submitted with the form. We will send you a receipt for each submission we receive after we have processed your claims.
As we receive your materials, we will enter the information into our database and send the appropriate billing information to the insurance companies. We will send you Response Information as it is received from the insurers. More about Response Information>>
If you have any questions or suggestions, please feel free to call, write, or email.